(Consumer is any natural person who concludes a legal transaction for purposes that cannot predominantly be attributed to their commercial or independent professional activity.)
Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reasons.
The cancellation period is fourteen days from the day
In order to exercise your right of withdrawal, you must contact us (Shodai Supermarkt, Karl-Liebknecht-Str 17, 03046 Cottbus/Germany, telephone number: +491738549479, email address: contact@shomagom.com) by means of a clear statement (e.g. a letter sent by post, fax or email) informing you of your decision to withdraw from this contract. You can use the attached sample cancellation form, although this is not mandatory.
In order to meet the cancellation period, it is sufficient that you send notification of your exercise of the right of cancellation before the cancellation period expires.
Consequences of revocation
If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same payment method that you used for the original transaction, unless something different was expressly agreed upon with you; under no circumstances will you be charged any fees as a result of this repayment.
We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.
You must return or hand over the goods to us immediately, and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen-day period has expired.
You bear the direct cost of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Reasons for exclusion or expiry
The right of withdrawal does not apply to contracts
The right of withdrawal expires prematurely for contracts
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
(*) Delete what is not applicable.
Alternative dispute resolution in accordance with Article 14 Paragraph 1 ODR-VO and Section 36 VSBG:
The European Commission provides a platform for online dispute resolution (OS), which you can find at http://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.